{"id":6718,"date":"2023-06-08T03:05:57","date_gmt":"2023-06-08T03:05:57","guid":{"rendered":"https:\/\/standardinsurancebrunei.biz\/bn\/?page_id=6718"},"modified":"2023-07-05T02:27:48","modified_gmt":"2023-07-05T02:27:48","slug":"complaint","status":"publish","type":"page","link":"https:\/\/standardinsurancebrunei.biz\/bn\/complaint\/","title":{"rendered":"Complaint"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6718\" class=\"elementor elementor-6718\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3df52b5 complaint-section elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3df52b5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fddb98c\" data-id=\"fddb98c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5769792 elementor-widget elementor-widget-heading\" data-id=\"5769792\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Complaint<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1a23ef elementor-widget elementor-widget-text-editor\" data-id=\"d1a23ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>If you should have a complaint, you can either:-<\/p><p>\u00a0<\/p><ul><li>Call us at +673 2240401\/02\/03\/04;<\/li><li>Email us at\u00a0<a href=\"mailto:complaint@standardinsurancebrunei.com\">complaint@standardinsurancebrunei.com<\/a>; or<\/li><li>Visit us at our office.<\/li><\/ul><p>After receiving your complaint, we may contact you for further information or we may invite you to our office to discuss your complaint.<\/p><p>The timeframe for handling your complaint:-<\/p><p>\u00a0<\/p><table><tbody><tr><td width=\"301\"><p>Within 3 business days from receiving your complaint:<\/p><\/td><td width=\"301\"><p>We will acknowledge your complaint.<\/p><\/td><\/tr><tr><td width=\"301\"><p>Within 14 business days from receiving your complaint:<\/p><\/td><td width=\"301\"><p>We will send you an interim response if we need more time to review your complaint.<\/p><\/td><\/tr><tr><td width=\"301\"><p>Within 30 business days from receiving your complaint:<\/p><\/td><td width=\"301\"><p>We will send you a final response or notify you the reasons for delaying a final response and your right to refer your complaint to Brunei Darussalam Central Bank (BDCB).<\/p><\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Complaint If you should have a complaint, you can either:- \u00a0 Call us at +673 2240401\/02\/03\/04; Email us at\u00a0complaint@standardinsurancebrunei.com; or Visit us at our office. After receiving your complaint, we may contact you for further information or we may invite you to our office to discuss your complaint. The timeframe for handling your complaint:- \u00a0 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-6718","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/standardinsurancebrunei.biz\/bn\/wp-json\/wp\/v2\/pages\/6718","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/standardinsurancebrunei.biz\/bn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/standardinsurancebrunei.biz\/bn\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/standardinsurancebrunei.biz\/bn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/standardinsurancebrunei.biz\/bn\/wp-json\/wp\/v2\/comments?post=6718"}],"version-history":[{"count":24,"href":"https:\/\/standardinsurancebrunei.biz\/bn\/wp-json\/wp\/v2\/pages\/6718\/revisions"}],"predecessor-version":[{"id":7549,"href":"https:\/\/standardinsurancebrunei.biz\/bn\/wp-json\/wp\/v2\/pages\/6718\/revisions\/7549"}],"wp:attachment":[{"href":"https:\/\/standardinsurancebrunei.biz\/bn\/wp-json\/wp\/v2\/media?parent=6718"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}